= Online Classes = * [[attachment:Getting Started Video.mp4|Getting Started Video]] * General Faqs about using eclass, and problems you encounter are found below. * WordProcessingFaqs * SpreadSheetFaqs * DatabaseFaqs == Most Common Eclass Problems == . ||'''Problem''': Files all download as .zip files. || Solution 1: Just change the extension to the appropriate value. E.g. ".docx" or ".xlsx". Solution 2 is to use Firefox. It hasn't exhibited this problem. || ||'''Problem''': The ''My Computer'' Icon doesn't show up when I try to upload files ||Solution: Reload Java on your Machine! If you are at the eclass home page there is a [[http://eclass.southern.edu/webct/browserchecker.dowebct?checkType=manual|browser check]] link. Check the bottom to see if Java is working correctly. If it isn't there will be suggestions and links to fix it. ||