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| ||'''Problem''': My Computer Icon doesn't show up when I try to upload files ||Solution: Reload Java on your Machine! If you are at the eclass home page there is a [[http://eclass.southern.edu/webct/browserchecker.dowebct?checkType=manual|browser check]] link. Check the bottom to see if Java is working correctly. If it isn't there will be suggestions and links to fix it. || | ||'''Problem''': The ''My Computer'' Icon doesn't show up when I try to upload files ||Solution: Reload Java on your Machine! If you are at the eclass home page there is a [[http://eclass.southern.edu/webct/browserchecker.dowebct?checkType=manual|browser check]] link. Check the bottom to see if Java is working correctly. If it isn't there will be suggestions and links to fix it. || |
Online Classes
- General Faqs about using eclass, and problems you encounter are found below.
Most Common Eclass Problems
Problem: Files all download as .zip files. |
Solution 1: Just change the extension to the appropriate value. E.g. ".docx" or ".xlsx". Solution 2 is to use Firefox. It hasn't exhibited this problem. |
Problem: The My Computer Icon doesn't show up when I try to upload files |
Solution: Reload Java on your Machine! If you are at the eclass home page there is a browser check link. Check the bottom to see if Java is working correctly. If it isn't there will be suggestions and links to fix it. |