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* General Faqs about using eclass, and problems you encounter are found below. * WordProcessingFaqs * SpreadSheetFaqs * DatabaseFaqs |
* General Faqs about using eclass, and problems you encounter are found below. * WordProcessingFaqs * SpreadSheetFaqs * DatabaseFaqs |
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| . ||'''Problem''': Files all download as .zip files. || Solution 1: Just change the extension to the appropriate value. E.g. ".docx" or ".xlsx". Solution 2 is to use Firefox. It hasn't exhibited this problem. || ||'''Problem''': My Computer Icon doesn't show up when I try to upload files ||Solution: Reload Java on your Machine! If you are at the eclass home page there is a [[http://eclass.southern.edu/webct/browserchecker.dowebct?checkType=manual|browser check]] link. Check the bottom to see if Java is working correctly. If it isn't there will be suggestions and links to fix it. || |
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| ||Problem: Files all download as .zip files.|| Solution 1: Just change the extension to the appropriate value. E.g. ".docx" or ".xlsx". <br /> Solution 2 is to use Firefox. It hasn't exhibited this problem.|| ||Problem: My Computer Icon doesn't show up when I try to upload files||Solution: Reload Java on your Machine! If you are at the eclass home page there is a [[http://eclass.southern.edu/webct/browserchecker.dowebct?checkType=manual|browser check]] link. Check the bottom to see if Java is working correctly. If it isn't there will be suggestions and links to fix it.|| |
Online Classes
- General Faqs about using eclass, and problems you encounter are found below.
Most Common Eclass Problems
||Problem: Files all download as .zip files. || Solution 1: Just change the extension to the appropriate value. E.g. ".docx" or ".xlsx". Solution 2 is to use Firefox. It hasn't exhibited this problem. ||
Problem: My Computer Icon doesn't show up when I try to upload files
Solution: Reload Java on your Machine! If you are at the eclass home page there is a browser check link. Check the bottom to see if Java is working correctly. If it isn't there will be suggestions and links to fix it.